Privacy policy

What this page covers

Touchtone Corporation runs two websites: touchtonecorp.com and questview.com. This page covers both. It says what data the sites collect, how we use it, and the choices you have. It covers these two websites only, not our software products.

What the sites collect on their own

Very little. Both sites are sets of static pages. The sites themselves set no cookies. They run no analytics scripts and no advertising scripts. Their fonts are stored on the sites, so your browser makes no request to a font service.

Cloudflare serves the pages for us. Like any web host, it sees your IP address and may keep standard server logs.

The contact forms

Each site has a contact form. The form is a Wintouch webform. Wintouch is our own product. The form's script loads from wintouch.net. What you type goes into Touchtone's own Wintouch account. That means your name, email, company, topic, and message, and your phone number if you give it.

We use it to reply to you and to keep a record of our contact.

We may also email you about our products and services. Each of those emails has an unsubscribe link. You can also ask us to stop at any time, and we will.

Spam protection on the forms

The forms use Google reCAPTCHA to keep out spam from automated programs. Most visitors never see it. When a contact page loads the form, your browser also loads a script from Google. The script reads data about your device and browser, such as your IP address. Google may also set a cookie in your browser.

Google handles this data for us. Google says it uses the data only to run reCAPTCHA and keep it secure. If you would rather avoid reCAPTCHA, email us instead of using the form.

Who sees your data

We do not sell your data. We do not share it with other companies for their advertising or marketing. Only a few trusted employees can see your message.

Three companies handle data for us so that the sites and forms work. Cloudflare serves the pages. Amazon Web Services hosts our Wintouch account. Google runs reCAPTCHA. We may also share data when the law requires it, such as under a court order.

Where your data is stored, and for how long

Your message is stored in our Wintouch account, which runs on Amazon Web Services. It is encrypted when it is stored and when it is sent. We make a backup every day and keep each one for seven days. We keep your message while we need it to reply to you and for our records.

Touchtone is in the United States, so we handle your data here.

Security

We protect your data with encryption and with limits on who can open it. No system is perfectly secure, so we cannot promise that nothing will ever go wrong.

Do Not Track

We do not track you across other websites. We do not let advertising companies collect data on our sites. Some browsers can send a "Do Not Track" signal. Our sites work the same way with or without it, because they do no tracking. The only script from another company on our sites is reCAPTCHA, described above.

Children

Our sites are for businesses. They are not meant for children under 13. We do not knowingly collect data from children under 13. If you think a child sent us data, email us and we will delete it.

Your rights

Wherever you live, you may ask to see the personal data we hold about you. You may also ask us to correct it or delete it. Email info@touchtonecorp.com with your request. We may first ask a question to confirm who you are.

After we delete a message, a copy stays in our backups for up to seven more days. We will not treat you differently because you made a request.

If you are in the European Union or the United Kingdom, the law there gives you more rights. You may ask us to limit how we use your data, or object to a use. You may also complain to the data protection authority in your country.

Who is responsible

Touchtone Corporation decides how the data described on this page is used. European law calls this role the "data controller". European law also asks us to name our legal reason for using your data. Our reason is our legitimate interest in running our business. That means answering you, keeping a record, telling you about our products, and keeping spam out of our forms.

Changes to this policy

We may change this policy to match the law and our customers' expectations. When we do, we post the new text here and change the date at the top. That date shows when the current text took effect.

Contact us

Email: info@touchtonecorp.com

Mail: Touchtone Corporation, 3151 Airway Ave. Suite I-3, Costa Mesa, CA 92626, USA